Why screenshots or app previews are blank
Production screenshot protection helps limit payroll exposure.
The production Android app protects screenshots and app-switcher previews. A blank capture is expected and does not mean that a statement or draft is empty.
Use the explicit PDF export to create a readable statement when needed. Protect that file because it leaves the app’s screenshot-protected storage boundary.
Screen protection does not protect an already exported file or a compromised device. Use a device lock and share only with intended recipients.